Cancellation & Refund Policy

Core Conference & Pre-Conference attendee registration cancellations made by August 21, 2015 to conference@passivehouse.us will receive a full refund. Cancellation requests received on or after August 22, 2015 will receive a 75% refund. 

Boat Tour registration cancellations made by September 1, 2015 to conference@passivehouse.us will receive a full refund. Cancellation requests received on or after September 2, 2015 will receive a 75% refund.

Conference presenter registration cancellations must be made by July 15, 2015 to conference@passivehouse.us to receive a full refund. Cancellation requests received on or after July 16, 2015 will receive a 75% refund.

Conference booth, table, staff & sponsorship cancellations made before August 9, 2014 to conference@passivehouse.us will be subject to a $100 processing fee. Cancellation requests received on or after August 10, 2014 will receive a 75% refund. We are unable to provide refunds on advertising.